What To Say To A Cancer Patient
Inspirational women,  Looking after yourself

What to say to a cancer patient and what not to

When people are affected by cancer, those around them often struggle to know what to say to them. In this powerful guest post from Sara, she gives us guidance on what not to say to a cancer patient.

One of things that struck me throughout my breast cancer treatment was what people said to me. I had an awful lot of very nice things said to me. Gorgeous, lovely, kind, supportive, empathetic, delightful, wonderful words spoken from the bottom of the heart. Words which made my heart swell, my face smile and which carried me through my treatment from the day of diagnosis to the end of a very difficult period of treatment. Words which continue to give me a warm fuzzy feeling and which help me now as I make my way through the tricky post-treatment period.


But then again, I was also struck by some of the other things that people said to me which fall in the category of what not to say to a cancer patient. Some of the not-so-nice things. To be fair, I expect that most of the time it was because they didn’t know what to say: they may have been uncomfortable around cancer; they may not have had any experience of talking to someone with cancer; or they may have felt awkward around a cancer patient. But, whichever way you look at it, I had some inconsiderate, stupid, insensitive, thoughtless things said to me. Some things I let wash over me with a roll of the eyes and a little sigh, whilst other things have stayed with me, nibbling away, clinging on and not letting go.

So, I have taken it upon myself to use every opportunity I am given, to give guidance to people about what, and what not, to say to their friend or family member with cancer.

Let’s start with the easy bit. There are three phrases that you can say, all with their own variations, but basically as follows:

1. “I am here to support you no matter what.”
2. “I don’t know what to say.”
3. “Tell me what I can do for you.”
Simple. Easy. Straightforward.

And now onto what not to say to a cancer patient.

1. ” My aunt/friend/neighbour had breast cancer … and then she died.”

I thought I would start with a popular one. I think this has something to do with the inane need in people to find something in common with whatever someone else is going through. Often, I think mouths work faster than brains. You can see someone’s brain catching up with their mouth at the point where they come to the death in the story: they realise that the story doesn’t have a good ending but they have got so far in the story that they can’t just stop mid-flow. Please think before you speak – we don’t want to hear these stories.

2. “If you had done X, Y and Z/ not done A, B and C then maybe you would not have got cancer.”

Actually, no, it doesn’t work that way. Yes okay, there are some types of cancer which are scientifically linked to certain lifestyles (like smoking and lung cancer) but on the whole, cancer is indiscriminate and down to bad luck. It is bad enough that us cancer patients constantly (but to no avail) feel guilty and ask ourselves these types of questions, we don’t need anyone else piling on the guilt.

3. “Eating A, B, C can cure cancer.”

NO. IT. CAN’T. Eating a healthy diet is incredibly important. But not because it can cure cancer. It can’t. Our oncologists, breast consultants, doctors and nurses are not giving us chemotherapy, radiotherapy and all the other treatments for the fun of it.

4. “If I was in your situation then I would….”

But (luckily for you) you are not in my situation so it’s probably best if you don’t try to second guess what you would do (unless of course, I specifically ask for your opinion where you would need to put yourself in my shoes).

5. “It’s only hair.”

Yep, you can say that because you haven’t had to go and shave all your hair off but losing our hair is incredibly traumatic for many reasons: there is an association between the baldness and death; it can mean a loss of our personal identity; we can no longer pretend that cancer isn’t really happening once we lose our hair; and baldness tells the rest of the world that we are sick. Some of us feel defined by our looks so that we feel the loss of our hair can change who we are. Whatever the reason, or reasons, losing our hair and going bald is a pretty big deal.

6. “But breast cancer is a good one to get.”

No, it isn’t. No cancer is a good one to get. All cancers are life threatening, have horrible treatment and the chance of recurring or spreading (I won’t go into the statistics for someone with primary breast cancer developing secondary/terminal breast cancer – but let’s just say it isn’t a statistic that any of us are happy with). And it is not a who-has-got-the-worst-cancer-competition.

7. “You look well.”

Please don’t say this. I know you mean well and you are trying to make a positive remark in a horrible situation. But I am not well and the chances are that I don’t look well. And I really don’t want to have a conversation focusing on my looks when I look like a bald, eyebrow-less, eyelash-less, puffy, red-faced zombie.

8. “Sorry I’ve been rubbish and not been in touch” or, “Sorry I haven’t been here for you, but I have had [X/Y/Z] going on in my life and just been so busy”.

Have you been dealing with something as serious as a life-threatening illness and all the emotional and physical crap that a diagnosis and treatment brings? No? Well, I could have done with your support, maybe a text or a call or a note through the post. Something to tell me that you cared about me and that my existence matters to you.

9. “You will be back to normal soon.”

Unfortunately, no, although there is nothing I would like more, I probably won’t get back to “normal”. So much changes during cancer treatment: I look different, I feel physically different and I have changed mentally. Having faced my mortality directly in the face, I am not sure that there is such a thing as returning to normal. Yes, things will improve, a recovery of sorts will be made, but I’ll never go back to the way I was before. And that makes me really sad. This really is a powerful example of what not to say to a cancer patient.

10. “If it was me, I wouldn’t want to be defined by cancer.”

I thought I would end on this belter of a comment. One that was said to me as we ate dinner around our kitchen table with friends. I had cancer. But I tend not to talk about it with family or friends. I don’t bring it up in conversations. However, cancer is a big deal. It worked its way into every single aspect of my life. I can’t help that. And because it was so awful, I decided to do something to help others who are going through breast cancer treatment by setting up my website and writing articles to help others who are going through the same thing. That doesn’t mean that cancer defines me. What defines me is that I am a mother, a wife, a daughter, a sister, a friend, a lawyer, and now a writer, a blogger and someone who wants to help people who are going through breast cancer.

10 Things You Should Never Say To A Cancer Patient

Sara is the founder of www.tickingoffbreastcancer.com, a website dedicated to helping people through their breast cancer treatment from diagnosis to living life to the full once treatment ends. Aged 42 when she was diagnosed with breast cancer, Sara decided to set up the website to support those who do not know which way to turn for help after receiving a breast cancer diagnosis; those who are overwhelmed by the breast cancer resources online; those who may be scared to go online for fear of what they might find; and those just looking for a comfortable, safe, calm place to turn for help. The website provides practical advice for each step of the way, together with many links and signposts to other online resources

Do you have any thoughts on what not to say to a cancer patient?

Award-winning writer, blogger, social media consultant and charity campaigner. Social Media Manager for BritMums, the UK's largest parent blogging network Freelance clients include Firefly Communications and Save the Children UK. Works with brands on marketing projects. Examples include Visit Orlando, Give As You Live, Coca-Cola and Kodak. Cambridge Law graduate with many years experience working across three sectors in advice, media relations, events, training and project management. Available for hire at affordable rates.


  • An Ordinary Mom

    Good advice not just for cancer patients but for interacting with people in general. Some people can be really thoughtless.

  • JakiJellz

    Thank you SO much for sharing this. My Mum has an incurable cancer. It can be maintained and it is currently dormant, but there is currently no cure and there is a big chance it will come back. Three years ago it reared its ugly head and she went through chemo. Hair loss, sickness, the works. Some of these things were said to her and they really got to ME and I wasn’t the one going through it. I could see how upset they made her. I hope many people read this so they are aware of what they should and shouldn’t say to someone with Cancer. Thanks for sharing with #TriumphantTales, do come back next week!

  • Crystal Gareau

    I think sometimes we don’t know what to say, so we say what we think sounds polite but supporting at the same time, when really sometimes its better to say nothing at all. #TriumphantTales

  • theladybirdsadventures

    I’m so sorry people have said some of these things, especially number 1. I can see how hard they are on someone going through this. Great post to help others to know what to say.

  • Simone Ribeiro

    That’s an amazing and touchy post. We are having someone in the family going through chemotherapy now and sometimes I struggle with my supportive words to her because nothing we can say will change the way things are. Being quiet sometimes is the best support you can give, I agree.

  • Jean | DelightfulRepast.com

    Sara and Kate, this is beautiful! And the website is going to help so many women–glad you weren’t afraid “to be defined by cancer” (that one takes the prize!). But #7? Well, there was one time when I had to compliment a friend. She chose to not wear a wig or head covering and just go about her business with her bald head., and she looked gorgeous! And she loved it when I told her, “Girl, you are *rocking* that bald head!” But I know what you mean. Remarks that are meant to be cheering can come across as patronizing at best. #BloggerClubUK

  • millerinthecity

    Thank you for sharing this. Just like with grief, people are often uncomfortable to express words of encouragement and end up saying the wrong things. Continue to give guidance and support to others – you doing brilliantly #TriumphantTales

  • thelittlebigc

    This is so relatable. My little boy has cancer & every single point you have made here has been applicable to me; the he doesn’t look like he’s got cancer, sorry I haven’t been in touch, his hair will grow back, it’s a “good cancer to get”, when things go back to normal…the worst one is when people say “when he gets older I bet…”blah blah blah…It continues to surprise me how ignorant people can be & that is why I started writing my blog a few months ago.
    Thank you for writing this, it would seem that no matter which part of the cancer community we belong to, we are all affected by a few people that inadvertently make this already completely horrendous situation even harder.
    Siobhan x

  • Lucy At Home

    I am so sorry to hear that you have been through this. Cancer is awful and, as you say, it changes you – the physical stuff is awful, and then you have all the emotional stuff on top, and trying to get your head around it all and manage the people around you too.

    I think that a large majority of these things are said out of a good heart. Cancer is awful and there are no nice words. People want to say something and it can be difficult to know what that something should be. This post is useful for that, but I also think it helps for everyone to try and give others the benefit of the doubt and appreciate what they are trying to do, even if they make a mess of it or accidentally say the wrong thing #blogcrush

  • K

    The thing I am finding hard is the well intentioned saying, ‘if I can do anything, please shout.’ But I can’t! It’s very hard to call someone up and say I don’t feel like cooking today, please do it for me! The most helpful people are the ones who leave food on the doorstop or who don’t take no for an answer, but I’m trying not to blame anyone for the way they react because everyone is different. You certainly find out who you need close in a crisis and who is a good time friend!

  • Heather Keet

    It’s amazing how insensitive people can be when talking to someone with cancer. A few family members are currently dealing with their illness right now and I just try to listen and let them lead the way. #GlobalBlogging

  • mackenzieglanville

    Really great advice, it’s so true that sometimes we are just lost for words and struggle with what we can say, but it is always better to say I don’t know what to say, than blurting out some ridiculous comment or avoiding the person altogether. No matter how awkward we may feel, it is nothing compared to what they are going through! #ABloggingGoodTime

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